Shambala aims to be a festival that everyone can enjoy. We know that accurate information is vital and we do our best to tell you everything that you may need to know in order to plan your festival and keep you moving around site. The following 6 pages contains a host of useful information regarding accessibility at Shambala. If you have a query which is not covered here, please contact the Accessibility Team on accessibility@shambalafestival.org.
Shambala has the following services to support our disabled festival goers:
- Free PA ticket for those who are eligible
- Up to two free vehicle passes or a PA coach ticket for those who are eligible
- BSL interpreter booking service
- BSL interpreted performances
- Viewing platforms and areas
- Accessibility aid charging point
- Wheelchair accessible toilets
- RADAR key hire scheme
- Wheelchair accessible shower
- Accessible Camping Area
- Accessible parking
- Wheelchair accessible coaches
- Lowered bars
- Cold storage for medicine (please bring in a labelled box to the medical tent)
- Queue jump for venues
- Mobility scooter hire service (TBC for 2025)
- Accessibility Info Point in the main arena
- Two sensory spaces in the main arena
If you would like to book one of the above services please fill in the accessibility application form, here.
Services for disabled, neurodivergent and d/Deaf people are managed by the Accessibility Team. The team is highly experienced and disabled led. We can be found in the Accessible Camping Area (ACA) and Accessibility Info Point. Please do come and see us. The more that we know about services that you would like and any problems encountered around site, the more we can help everyone to enjoy the festival.
The Accessibility Team do our best to help onsite, but we have found that the biggest factor in having a good time at a festival is the planning that you do yourself. Think through every aspect of how you will live on a campsite on a daily basis and plan ahead. The information here will help you but if you need more specific advice please contact us and we will try to advise you.