Remember – tickets for Shambala 2025 go on sale at 1pm on Thursday 3rd October. There are thousands of adult tickets available at Tier 1 and 2 – but they do tend to fly out fast because demand outstrips supply, so if you want to get your mitts on one, there’s a few things you can do to maximise your chances – have a read through our 10 top tips for a smooth booking process, below. You can also read all about our different ticket types, instalment plans etc, right here.
There is a cap on the amount of adult tickets you can buy at each tier, as follows:
- A maximum of 2 x Young Adult tickets can be purchased
- A maximum of 4 x Tier 1 tickets can be purchased
- A maximum of 6 x Tier 2 tickets can be purchased
- A maximum of 6 x Tier 3 tickets can be purchased
1. The TicketSellers are our ONLY ticketing agent. Avoid scammers and don’t buy from any other source. Refunds are available up to 4 weeks ahead of the event on all tickets except instalment tickets which are non-refundable.
2. If you’ve never purchased tickets through TicketSellers before, save time by creating your account in advance of launch – you can do that HERE.
3. If you have booked through TicketSellers before, double check you have your log in details to hand, to avoid forgotten-password drama on the day. Check your log in details here.
4. Make sure you have your debit/credit card ready (and a spare if possible – some banks decline one-off payments) that matches your billing address – and be ready to receive text messages/log into banking apps to approve the purchase.
5. Choose your tickets and click ‘Reserve Tickets’ at the bottom of the page – your tickets aren’t reserved ’til they’re in your basket!! You then have 25 minutes to complete the purchase. If you’re booking a Sustainable Travel Package (a Shambala Express Coach Package, Rail Traveller package or Red Fox Cycling package) you’ll need to add your coach journey / shuttle bus journey / bike tour, to be able to proceed to payment.
6. We require names/email/phone numbers for all adults you’re booking tickets for, plus a name and emergency contact for U18s. You can change the names and details on each ticket at any time before the event by logging into your TTS account.
7. There will be a few, quick optional questions about your ethnicity, gender identity and economic situation. We only ask these questions as it allows us to monitor our progress, as we work to make Shambala as inclusive as possible – all answers are kept confidential.
8. It’s usually only the adult entry tickets and campervan passes that fly out the door – you may want to concentrate on bagging those first and log back in later for less high-demand extras (car park passes and kids tickets).
9. Tickets are spread across 3 ‘tiers’. The lower the tier, the cheaper the ticket price, as a reward for early booking, so select the lowest tier you can. Note that some lower tiers may temporarily show as sold out before reappearing (this is due to people popping them in their baskets but not completing purchase).
10. Extras and add ons such as glamping will go on sale separately, in the next month or so – we’ll make sure we give you all a head’s up once they are live.
Big love x